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Reltelwireless has rolled out a package of incentives for call center operators on the network to enable them increase their daily profit margins. The gesture comes at a time when many of the call center operators are closing shop due to an unprofitable tariff regime put in place by some telephone networks in the country.
Kierian Enechi, chief marketing office, Reltelwireless, announced the package in Lagos at a ceremony to unveil a range of value-added services introduce by the company for subscribers on the network. Enechi said that call center operators can now make a profit of about N3,000 per week, using a minimum of three Reltel N500 special discount cards, called Bonuscard Plus, while operators who invested up to N7,000 on the cards could make up to N70,000 per month.
He noted that the incentives were fallouts of the company’s re-branding programme, following the technical support provided to Reltel by the Chinese Telecommunications giant, Huawei, which is now powering the network to sustain its position in the market. According to him, the new partnership with Huawei has yielded new products and services, these include, the Reltel digital wireless fax terminal which has effectively made the company the first fixed wireless operator to deploy fax services in Nigeria. He said the fax facility goes for N30,000.
Enechi re-affirmed that Reltel had started providing short message services (sms) to other networks within and outside Nigeria including mobile networks. Others value added services, he noted, include call waiting, forwarding, locking and conferencing which had been perfected on the network.
He said that the company has slashed calls to GSM lines in order to give every telephone user an opportunity to talk, and that Reltelwireless had also maintained its round-the-clock free intra-network calls policy. The Reltelwireless CMO added that the company had also introduced Internet recharge card in its determination to encourage more people in the country to use and explore opportunities on the Internet without difficulty. It would be recalled that Reltel invested about N3 billion recently in its network expansion deal with Huawei to position itself as the first among equals in the fixed wireless business in the country.
The company has since commenced services in Port Harcourt, Nnewi and Onitsha in addition to Lagos, Nigeria’s business hub.
Reltel has also launched an ambitious expansion programme that would soon take its services to more Nigerian cities, including Abuja, Ibadan, Enugu, Sokoto, Kano, Kaduna and Benin.
13 Responses
its all about money really.
Yeah… nothing GOOD comes free! Money has to be involved. If you want good service, you must be willing to pay for it.
I think its still very much affordable and commend Reltel on their being the pioneer vendors of such a facility but would want them to increase their coverage around the country as fast asap.
Sir/Ma,
Kindly reply me back by putting me through on how reltel charges.
i want to purchase the reltel line with Nokia, kindly give me the price and the rate by which u charge per second/minutes and also ur office address nearer in Ikeja Lagos.
Thank u while waiting to hear from u soonest.
urs
Lucky
Wow! its such a wonderful plan. I believe by now lots of people (call centre operators) are ready to get back on track.
Actually, i’ve been waiting such a beautiful opportunity from either of Reltel & Starcomm.
I will also like to give so many thanks to the co-ordinator of this website.
There are some certain information which i still need and i will be very grateful if someone could supply with the infos.
1. How much is it to acquire the Reltel (Business Plan)that’s what i call it 🙂
2. How could i get the tariff and if really reltel will be needing agent/vendors on there behalf.
3. Please kindly give me reltel website.
Thanks for your lovely support.
alr8 man. I’d try to look for information and post it here soon.
Hello all, please i’d like to know:
If reltel has a valid website and the web address.
I want to know Reltel tariff charges: reltel to GSM, weekend charges, international call rates
Offices on the island.
Can anyone compare the services of Starcomms and Reltel and tell which comes out tops
Hi Bose,
Reltel’s website is http://www.reltelnigeria.com but it is not working right now. I’d still look for it and post it here.
Hi Emma,
The thing about the Reltel website is that some aspects like the The Company, technology , Tarriffs, Sales Outlets,Customers Services, Coverage areas and Contacts are NOT funstioning. Only Products, Services & Contacts are working. Somebody should talk to them..
HI,
I believe this is peculiar to most telecom companies. I just hope they will rectify this on time.
HE RELTEL COMRANY WHAT I WANT TO ASK FROM U IS ALL ABOUT ASSISTANT IN UR RELTEL PHONE U SOLD TO PEOPLE BKUS AM ONE OF THE SUBSCRIBER WHO PURCHASE THIS PHONE ON AUGUST /03/08/06, THEREFORE I WAS CONCIEND BKUS GOING THROUG THE PHONE MENU I SAW A PLACE WITH CALLING CARD AND I WANT TO ASK ME BE UR PHONE CANUS CALLING CARD AS IN OD RECEIVE FROM VIRGIN MOBILE THANKS.
i am using VIRGIN MOBILE and i wht to recharge a card
i do not no the pin to recharge eg *999*them 13 digth
Reltel connection is okay,but i want them to reduce their tariff in Nigeria.so,that the student can benefit a lot from it,and they will also make much interest from it cause more people will patronize them.
Thanks